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While social media is a great way to connect, the digital footprint you leave can put you at risk.

While social media is a great way to connect, the digital footprint you leave can put you at risk.

With social media increasingly part of daily life, the University of Central Lancashire wanted to raise awareness about the risks students face with their digital footprint.

The focus was especially around inappropriate posts, abusive language and oversharing. The aim was simple but impactful – to get students to think twice about what they share online, highlighting the long-term consequences of impulsive posts and comments.

Our approach focused on delivering this serious message with humour and relatability, designed to engage digital natives across Instagram and TikTok. Recognising that our 18-30 year old audience values individuality, convenience and short-term validation, we began by gathering insights from focus groups and reviewing recent research.

One insight came through loud and clear: while students understood the basics of social media, they often hadn’t considered how today’s posts could affect tomorrow’s opportunities.

This led to our campaign strapline “If you might regret it, forget it”. The campaign’s centrepiece was a series of TikTok-style videos, each telling the story of a relatable digital misstep.

Each scenario were filmed in a relaxed, direct-to-camera style with warm, familiar backgrounds to keep things casual, honest, and very Gen Z.

At the end of the campaign, face-to-face research conducted with students revealed that 65% believed the campaign would prompt students to change their behaviour and 52% were aware of the campaign – exceeding targets of 50% and 40% respectively.

The campaign also resulted in a 12% increase in the use of the Report + Support tool and 19% increase in reports of behaviour that took place online, with students using the website to access safety advice, log incident reports and request wellbeing support.

There were 4,293 views across all campaign articles on the Student Hub, surpassing target by nearly 200%. The videos achieved 117,869 organic views across the University’s social media channels, with a per video average of:

  • Instagram: 19,223 views (37% above target), 420 engagements (5% above target)
  • TikTok: 4,178 views (4.45% above target), 148 engagements (17% above targets)
Exceeded all targets
19%+ incidents reported
117K organic social views
University of Central Lancashire

“Working with Eleven was an absolute delight! Their team seamlessly integrated with ours, ensuring that we stayed on track throughout the project. The entire process was collaborative, and it was clear they valued our input at every stage. We were particularly impressed with how they brought the concept to life in the script and storyboards, giving our videographer the creative freedom to add his own unique interpretation. The final output was fantastic, complete with a great idea and a memorable tagline that truly resonated with our audience. We were so impressed with the work that we’ve already commissioned Eleven for three new scenarios. A huge thank you to the team for their dedication and creativity!”

Digital Marketing Manager, University of Central Lancashire

Our Junior Graphic Designer, Joe, drawing some scamps for a campaign concept.

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