Meet the team

Clare has nearly twenty years’ experience in marketing strategy for the public and third sectors. As Founder and Managing Director at Eleven, Clare’s specialities include strategic thinking, brand development, stakeholder engagement and campaign planning.

Andy is an experienced creative and lecturer, and has made his mark at a number of award-winning agencies across the UK, Australia and North America. Andy is passionate about working alongside our strategy team to bring purpose-driven projects and big ideas to life.

Julie has over 20 years' agency experience and is passionate about uncovering people's inner motivations to understand and apply the drivers of behavioural change. She brings a breadth of perspective from working across a number of industry sectors and clients, and her favourite projects include encouraging people to stop smoking; helping ethnic minority audiences to access mental health services and boosting teacher recruitment.

With over five years' agency-side experience across purpose-driven marketing and healthcare, having worked for Havas Lynx, Ella supports account handlers with project planning and offers strategic support on projects. Ella manages our agency’s Operations team.

Jane is Eleven's Head of Client Services and has worked agency-side for over twenty-five years, working with clients such as Channel 4, Hyundai and Guy's and St Thomas' NHS Trust. A skilled strategist, she enjoys digging into your brief and suggesting alternative approaches to deliver your objectives.

Liz has a wealth of creative project management experience – creating content to engage, inform and educate audiences on behalf of charities across the UK, including NSPCC, Prince's Trust, IVCC and WRAP. Liz will proactively drive this project forward on your behalf, managing the internal teams to deliver high quality assets for you.

Hollie is an talented project manager with over 5 years agency experience. She will proactively drive this project forward on your behalf, managing the internal teams to deliver high quality outputs for you. She is always on hand to discuss the project and will provide regular
​progress updates.

Emily is an accomplished Account Manager, bringing a unique blend of expertise in client services and a deep understanding of human behaviour - rooted in a degree in Psychology. With a passion for cultivating strong relationships, Emily's strategic and empathetic approach enables her to anticipate client needs and provide tailored solutions that deliver great results.

With a background in English Literature and scientific marketing, Leo is proficient at digging into the technicalities of a project to meet all aspects of a brief. Focused on detail, Leo will liaise closely with you and internal teams to deliver projects to the highest of standards.

John-Paul takes ownership of successful project delivery at Eleven, ensuring that everything is delivered on time while also remaining in budget.

Alex supports with scheduling operational resources, including all creative resource, to ensure that all jobs are delivered on time and within budget.

Harley has over 8 years’ experience of creative graphic design for print and digital channels especially for HE and NDPB organisations, and is highly experienced at concept development and ideation to communicate key messages that solve marketing communications problems – and that are easily understood. His extensive experience also means that he’s an expert in finalising files and production.

As a recent graduate from Liverpool John Moores University, Joe brings a fresh and valuable insight to the creative work we produce for our higher education clients in particular. Joe supports our creative studio by creating impactful content ​that will captivate your audience.

Mark has over 16 years’ design, art working and video editing experience, gained at some of the UK’s most respected agencies, including McCann Medical. Mark carries out detailed quality control checks for all creative that passes through our design studio. Mark is also an accessible design specialist, so he will ensure your work is fully accessible to WCAG.2 AA standards.

Melanie is a marketing graduate with 18 years’ experience working within the marketing and communications industry. As Eleven’s Sales and Marketing Lead, Melanie leads all sales and marketing activity for Eleven - with a focus on building our agency's reputation and converting leads - to meet our new business targets.

Sarah is a Chartered Institute of Marketing accredited professional with eight years’ agency-side experience. Sarah is dedicated to driving growth, building brand recognition and cultivating lasting relationships with our audience. Armed with the latest industry knowledge and best practices, Sarah spearheads our agency marketing activity with dedication and flair.